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Privacy Policy 

Privacy Policy

Candles from the Croft ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use, and handle your personal data when you visit our website or interact with us, in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment details when you place an order or contact us.

  • Website Usage Data: We automatically collect certain information about your device and browsing activity on our website, such as your IP address, browser type, pages visited, and referring website.

2. How We Use Your Information

  • We use the personal information we collect to process orders, communicate with you, and provide customer support.

  • We may also use your information to improve our products and services, customize your browsing experience, and send you marketing communications (where you have opted in to receive them).

3. Data Sharing and Disclosure

  • We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.

  • We may also disclose your information to comply with legal obligations, enforce our website policies, or protect our rights, property, or safety.

4. Data Retention

  • We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

5. Your Rights Under GDPR

  • Under the GDPR, you have the following rights regarding your personal data:

    • Right of Access: You have the right to request access to the personal information we hold about you.

    • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information.

    • Right to Erasure: You have the right to request deletion of your personal information, subject to certain limitations under applicable law.

    • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.

    • Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

    • Right to Restriction of Processing: You have the right to restrict the processing of your personal data in certain circumstances.

    • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights.

6. Updates to This Policy

  • We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

7. Contact Us

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